Privacy Policy

Introduction

This Privacy Policy explains how Grace Texture ("we", "us", "our") collects, uses and protects information when you visit our website or contact us about our architectural decorative coating services.

Information We Collect

• Contact details you submit through our contact form — name, email, phone number, and project details.
• Project information you share with us during consultations, such as location, finish preferences and photos of your space.
• Basic usage data, such as pages visited, collected automatically to help us understand how the site is used.

How We Use Your Information

• To respond to enquiries and quote requests.
• To plan, schedule and deliver projects you engage us for.
• To improve our website and services.
• To share project updates, invoices or relevant follow-ups related to your enquiry or project.

We do not sell your personal information, and we do not use it for purposes unrelated to the services described above without your consent.

Sharing of Information

We do not share your information with third parties except where necessary to deliver a project (for example, with material suppliers or applicator teams working on your site), or where required by law.

Data Retention

We retain enquiry and project information for as long as reasonably necessary to fulfil the purposes described in this policy, or as required for our business and legal record-keeping obligations.

Cookies & Analytics

Our website may use basic cookies or analytics tools to understand site traffic and improve user experience. These do not collect sensitive personal information.

Your Choices

You can ask us to review, correct or delete the personal information we hold about you at any time by contacting us using the details below.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact

For any privacy-related questions, reach us at gracetexture18@gmail.com.